Please review these Terms of Use before using this website. Welcome to Unison. Unison is operated by Real Estate Equity Exchange, a Delaware corporation (DBA “Unison,” “we,” or “us”). By viewing and using the web site at www.unison.com including any subdomain thereof (the “Site”) you both represent and warrant that you have read and understood, and you agree to be bound by, the Agreement and by these Terms of Use and Privacy Policy.
This Agreement will always be available for your review under the “Legal” link found on the home page of the Site.
This Site is intended solely for Users who, if they are a natural person, are eighteen (18) years of age or older, and any registration by, use of or access to the Site by any natural person under 18 is unauthorized, unlicensed and in violation of these Terms of Use. By using the Service or the Site, you represent and warrant that, if you are a natural person, you are 18 or older and that you agree to and will abide by all the terms and conditions of these Terms of Use. If you violate any of these Terms of Use, or otherwise violate an agreement between you and us, the Company may delete your profile and any content or information that you have posted on the Site and/or prohibit you from using or accessing the Site (or any portion, aspect or feature of the Service or the Site), at any time in its sole discretion, with or without notice, including without limitation if it believes that you are under 18.
Your relationship with Unison and products and services provided by Unison may also be governed by other written agreements. In the event of any conflict between this Agreement and the terms of such written agreements that may be executed by and between you and Unison, the terms of such written agreements will control.
Unison may, at any time and without further notice, revise or modify these Terms of Use or the Privacy Policy by posting an amended version on the Site. Any changes will be effective immediately upon posting. It is your responsibility to review these Terms of Use and the Privacy Policy periodically. If at any time you find either unacceptable, you must leave the Site. Your use of the Site after any change becomes effective will indicate your agreement to such change. Unless Unison obtains your express consent, any revised Privacy Policy will apply only to information collected by Unison after such time as the revised Privacy Policy takes effect.
Unison also may, at any time and without notice, modify or discontinue the Site. You agree that Unison shall have no obligation of any sort to you in connection with any modification or discontinuance of the Site.
Unison may terminate your access to this website for any reason, at any time, with or without notice to you.
You agree that you will not use or attempt to use the Site for any purpose other than conducting business with Unison or its affiliates as a bona fide client of Unison and in each case solely for your personal, non-commercial use, and you may not reproduce, sell or distribute the information provided thereon.
You represent and warrant that you will not use the Site to:
The website may contain links to websites operated by third parties (“Third Party Sites”). Such links are provided for your reference and convenience only. Unison does not have control over Third Party Sites, each of which may be governed by its own terms of service and privacy policy. Unison has not reviewed, and cannot review, Third Party Sites, and therefore does not warrant or endorse any Third Party Site, the content thereon, or the operator or operations of that site. By visiting or using Third Party Sites, you assume all responsibility and liability for resulting harms, whether to you or any third party, including without limitation as resulting from your downloading or use of any content, software or other materials available therefrom.
In the event that the Site may be linked to or from other Third Party Sites, the Site may not be linked in such a way that causes the pages of the Site to be displayed within a frame on such Third Party Site, or may be displayed on a browser screen accompanied by advertising or other content not found on the Site. The fact that a third party provides a link to the Site does not indicate that an endorsement, agency, joint venture, or similar relationship exists between Unison and such third party
You acknowledge and agree that all content, Sites, source codes, calculations, products, materials, data, information, text, screens, functionality, services, design, layout, screen interfaces, “look and feel”, and the operation of this website, including, without limitation all text, graphics, artwork, logos, icons, images, audio clips and video clips (collectively, “Content”) are protected by various intellectual property laws, including, but not limited to, copyrights, patents, trade secrets, trademarks, and service marks; and all rights associated with the Content are owned by Unison and are the copyrighted property of Unison and/or its licensors and affiliates, and protected by U.S. and foreign copyright laws and international conventions. The trademarks, service marks, logos, graphics, page headers, button icons, scripts, domain names, URLs, and other identifiers used and displayed on the Site are registered and unregistered trademarks of Unison and/or its licensors and affiliates in the United States and other countries. Except as explicitly permitted, neither your use of the Site nor this Agreement grants you any right, title or interest in or to any of Unison or its licensors’ copyrights, trademarks or service marks. you acknowledge and agree that such content may not be reproduced, modified, edited, distributed, republished, downloaded, displayed, posted, sold or transmitted in any form or by any means (including display in meta tags or hidden text), without the prior written permission of Unison, its licensors, or any other copyright owner
Unison does not guarantee the accuracy, adequacy, timeliness, reliability, completeness, or usefulness of any of the Content and the Unison disclaim liability for errors or omissions in the Content.
This Site and all of the Content is provided "as is" and "as available," without any warranty, either express or implied, including the implied warranties of merchantability, fitness for a particular purpose, non-infringement or title. Additionally, there are no warranties as to the results of your use of the Content. Unison does not warrant that the Site is free of viruses or other harmful components. This does not affect those warranties which are incapable of exclusion, restriction or modification under the laws applicable to this Agreement.
The Site may be temporarily unavailable from time to time for maintenance or other reasons. Unison assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, Content.
THE LIABILITY OF UNISON IS LIMITED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNISON SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, SPECIAL OR INDIRECT DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE WEBSITE OR PRODUCTS OR SERVICES OFFERED THROUGH THE WEBSITE, REGARDLESS OF ANY ADVICE OR NOTICE GIVEN TO UNISON. THIS INCLUDES, BUT IS NOT LIMITED TO, DAMAGES THAT MAY RESULT FROM THE USE, INCONVENIENCE, DELAY OR LOSS OF USE OF THE SITE, THE INFORMATION HEREIN OR FOR OMISSIONS OR INACCURACIES IN THE INFORMATION PUBLISHED THROUGH THE SITE. IF YOU ARE DISSATISFIED WITH THIS WEBSITE, YOUR FIRST REMEDY IS TO STOP USING IT. THE MAXIMUM LIABILITY OF UNISON AND ITS AFFILIATES, SUCCESSORS, OR ASSIGNS, OR ANY OF ITS OR THEIR OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS, WILL BE $500. YOU AGREE THAT THIS LIMITATION OF LIABILITY REPRESENTS A REASONABLE ALLOCATION OF RISK AND IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN UNISON and YOU, AND THAT THIS WEBSITE WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS.
You agree that we may contact you regarding your application, account or our relationship. Unison may also contact you by email or over the phone about services and products we believe may be of interest to you. You may opt-out of future promotional emails by clicking on the opt-out link and following instructions contained in any of the automated emails that you receive from us. We reserve the right, however, to contact you with important information relating to your account or our relationship, including legal communications, unless applicable law requires your affirmative consent to receive legal communications electronically and you have not provided that consent. You are deemed to have received communication when emails or phone calls are sent or made to the most recent email address or phone number that you have provided to us
Because the Unison operates only on the Internet, it is necessary for you to consent to transact business with us online and electronically. If you apply for a program or service through the Site, you authorize Unison to treat your application or request as if it had been made in writing and signed by you. As part of doing business with us, we also need you to consent to our giving you certain disclosures electronically, either via our Site or to the email address you provide to us. By agreeing to the Terms of Use, you agree to receive electronically all documents, communications, notices, contracts, and agreements arising from or relating to your use of the Site, including any programs you may request or receive, your registration as a on our Site, (each, a "Disclosure"), from us.
Unison uses passwords to prevent unauthorized access to certain areas of the Site. If you have been granted access to any such area, you agree to comply at all times with any security or operating procedures that Unison establishes. You will be responsible for the confidentiality and use of your user name, password and other security-related identifiers. You agree not to hold Unison liable for any damages of any kind resulting from your decision to disclose your user name or password to any third party. You will be responsible for any access to the Site made under your user name and password. You agree to immediately notify us if you become aware of any loss or theft of your user name or password or of any unauthorized use of your user name or password or of the Site, any information therein, or any online services offered through the Site. We may suspend or cancel your access to the restricted areas within the Site if we suspect the Site is being used in an unauthorized manner.
You agree to indemnify, defend and hold harmless Unison and its affiliates, successors and assigns, and each of their officers, directors, employees, representatives and agents (the “Unison Parties”), from and against all claims, losses, expenses, liabilities, damages and costs (including without limitation attorneys’ fees and costs), arising out of or relating to: (a) your use of the Site; (b) any violation by you of this Agreement; or (c) your submission to Unison of incomplete, inaccurate or untimely information or other data. The Unison parties shall have the right, but not the obligation, to participate through counsel of their choice in any defense by you under this Section.
The Site is located and operated by Unison in San Francisco, California. This Agreement shall be interpreted and enforced as though executed in San Francisco, and shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
If any clause or provision of this Agreement is held invalid or unenforceable for any reason, that part will be construed to reflect the parties’ original intent, and the remaining provisions shall remain in full force and effect, and valid and enforceable. The invalidity or unenforceability of any term, clause or provision in any particular jurisdiction shall not invalidate or render unenforceable such provision in any other jurisdiction; nor shall a waiver by either party of any term or condition or any breach thereof in any one instance, waive such term or condition or any subsequent breach thereof.
You may not transfer or assign any of the obligations, rights or interests under this Agreement without the prior written consent of Unison. Notwithstanding the foregoing, this Agreement shall be binding upon and inure to the benefit of the parties hereto and their successors and permitted assigns.
Without limiting any other provision of this Agreement, this Agreement creates no agency, partnership, joint venture, or employee-employer relationship between you and Unison.
This Agreement states the entire agreement between you and us concerning the use of this Site, and may not be amended or modified except through a written agreement signed by an officer of Unison.
If you need assistance with the Site or with any service or information provided through it, or if you need to communicate with Unison, telephone Unison at 415-992-4200 or write to us at:
Unison
650 California Street, Suite 1800
San Francisco, CA 94108
You agree that we may record the conversations our employees have with you. We do this from time to time to monitor the quality of service and accuracy of information our employees give you.
Last updated: July 10, 2023
When you communicate with Unison, use the unison.com site, and Unison’s other domains, advertising products, services, or mobile application (collectively, the “Services”), we collect information about you to help us provide and improve our relationship with you. In this Privacy Notice and Policy (“Privacy Notice”), we describe the sources and types of information we collect, how we use it, when it may be shared with others, and how we safeguard its confidentiality and security. By using the Services, you agree to the data practices described in this Privacy Notice. If you do not agree to these practices, please do not access or use the Services. Before you submit any Personal Information (as defined below) to Unison through the Services, please review this Privacy Notice carefully, and contact us if you have any questions.
Unison is committed to appropriately managing any personal information you share with us when using our Services. Personal information means information that can be used to identify an individual, such as a first and last name, financial information, a home or work or other physical address, telephone number, email address, driver’s license number or social security number or other identifiable information (collectively, “Personal Information”).
Unison will use the Personal Information you provide to perform the function for which you provide it. For example, if you are applying for a Unison product, we use that Personal Information for evaluating your eligibility. Unison may also use the Personal Information you provide to inform you about other information and services we think will be of interest to you. We may otherwise use the Personal Information you provide with your consent or at your direction.
We are always working to make your online experience the best available. Various tools and techniques are used to gather and analyze website visits and sessions. One of the ways we gather information about customer visits is through cookies. Some of the Services may utilize cookies, web tags, or other tracking technologies. A cookie is a string of information that a website stores on a user’s computer, and that the user’s browser provides to the website each time the user submits a query to the website. A web tag is code or a pixel embedded in a web page, or email, that allows Unison or a third party to see that you have looked at that page.
We use cookies and web tags to enable our servers to recognize your web browser and tell us how and when you use the Services. Our cookies do not, by themselves, contain information that personally identifies you, and we don’t combine the information collected through cookies with other such information to tell us who you are. However, we do use cookies to identify that you have logged in and that your web browser has accessed the Services. If you have an agreement with Unison, we may also store unique or near-unique identifiers that we associate with your Unison account in our cookies.
If you would prefer not to accept cookies or otherwise wish to disable our use of tracking technologies, please visit here to disable non-essential cookies. In addition, most browsers and mobile devices allow you to change your settings to notify you when you receive cookies or other tracking technologies are being used, and to choose whether or not to accept/allow it. Most browsers also allow you to disable or delete existing cookies or to automatically reject future cookies. Disabling cookies may limit your ability to use our website.
Certain tracking technologies we use involve the use of session replay scripts or other scripts that run directly from your browser. If you wish to disable these tracking technologies, you can install a third-party browser analytics blocker plug-in such as Ghostery.
Unison uses analytics tools and other third party technologies, such as Google Analytics, to understanding your use of Services. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners. Note that, unless otherwise disclosed, this Privacy Notice covers our use of cookies only and does not cover the use of cookies by third parties.
We make planning tools, such as mortgage and savings calculators, available. We do not currently store information that you enter into one of these planning tools or calculators in a format that identifies you. We do not represent the accuracy and use of these tools and you should independently verify the results.
In some cases, we collect and store information about where you are located, such as by converting your IP Address into a rough geolocation. We may use location information to improve and personalize the Services for you, for example by showing you relevant local content.
We take a number of steps to protect your Personal Information. Consistent with industry standards, we have implemented security policies to protect and safeguard the Personal Information under our control from unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction or accidental loss. We authorize our employees, agents, service providers and contractors to get information about you only when they need it to do their work for us (e.g., in order to process your application and to originate and manage your Unison agreement). We require companies working for us to Protect Information. They agree to use it only to provide the services we ask them to perform for us.
We never share information we receive from you unless: (a) we have your permission to share that information; (b) we have given you prior notice that the information will be shared, and with whom; or (c) that information is aggregate information or other information that does not identify you.
We may share information we receive from you to lenders, real estate agents, insurance companies, or other participating third parties who can assist in your homebuying and/or homeownership experience. To opt-out from this sharing send us an email at [email protected].
We may share Personal Information with third parties, such as service providers, when it is necessary for the conduct of our business. In such cases, we will have agreements with the third party service providers under which the providers agree to maintain the confidentiality of your information and to use it only to help us serve you.
We may share your Personal Information with our affiliated companies and our successors and assigns to improve our service to you, to bring to your attention programs and services in which you may be interested, and as is otherwise reasonably necessary for the conduct of our business.
From time to time, we may share your name, contact information, or other Personal Information with unaffiliated business partners for their use in marketing their products and services to you.
We may share Personal Information with others:
If you ask us to release information that we have about your Unison account, we will do so if reasonable and not unduly burdensome.
We may share or disclose non-private information, aggregate information, or other non-personally identifying information with people and entities that we do business with.
The Services are not directed to children under thirteen years of age. Unison does not knowingly collect, and Unison does not intend to collect Personal Information on children under the age of thirteen.
As part of the Services, you may occasionally receive email and other communications from us. Administrative communications relating to your Unison agreement are considered part of the Services and your Unison agreement, which you may not be able to opt-out from receiving. Note that we will never email you to ask for your password or other account information; if you receive such an email, please forward it to us.
You may also receive other kinds of emails, offering products and services from our affiliates or non-affiliates, which you can opt-out of using the “Opt-Out” link in the emails themselves. In addition, if at any time you wish not to receive any future marketing communications, or you wish to have your name deleted from our mailing lists, please contact us.
If you provide us with an email address or phone number, or choose to communicate with us by email or phone, then emails or phone calls from us to you will be considered to be sent or made with your consent.
This Website may contain links to third party websites. We are not responsible for the privacy practices or the content of these websites. Our website may also use third parties to present or serve advertisements that you may see at our website. These third-party ad servers may use cookies, web beacons, clear gifs or similar technologies to help present such advertisements and to help measure and research the advertisements’ effectiveness. The use of these technologies by these third-party ad servers is subject to their own privacy policies and is not covered by this Privacy Notice. Before providing personally identifying information to any third-party website, you should review its privacy policy and practices.
We may amend this Privacy Notice from time to time, using the process for modifications set forth in our Terms of Service. Use of information we collect is subject to the Privacy Notice in effect at the time such information is collected.
If you have any questions or concerns regarding privacy using the Services, send us an email at [email protected].
This California Privacy Notice supplements the information contained in Unison's Privacy Notice and applies solely to individual residents of the State of California.
This California Privacy Notice provides additional information about how we collect, use, disclose and otherwise process personal information of individual residents of the State of California within the scope of the California Consumer Privacy Act (“CCPA”) and/or the California Consumer Privacy Act (“CPRA”). If you are not a resident of California, please refer to our Privacy Notice above for more information about what we do with information about you.
For the purposes of this California Privacy Notice, “personal information” has the meaning provided by the CCPA and does not include:
Collection and Use of Personal Information
We collect personal information from and about you for a variety of purposes. For example, we use personal information to fulfill your requests, process your transactions and provide our services to you; to communicate with you; for marketing and advertising purposes; to inform you about other information and services we think will be of interest to you; to monitor, improve, and develop our products and services; to protect the security and integrity of our business, comply with legal requirements and obligations; for our business and operational purposes; and as otherwise permitted or required by law.
In the last 12 months, we have collected the following categories of personal information:
| Category of Personal Information Collected | Collected | Categories of Sources |
|---|---|---|
| Identifiers, including your name, address, and phone number. | Yes |
|
| Internet/Network Information, including your device information, logs and analytics data. | Yes |
|
| Geolocation Data, such as precise location information from your device or generated based on IP address. | Yes |
|
| Inferences about your interests and preferences, generated from your use of our sites. | Yes |
|
Disclosure of Personal Information
We share personal information with third parties for business purposes or we may sell your personal information to third parties, subject to your right to opt out of those sales (see Your Rights and Choices below). The categories of third parties to whom we sell or disclose your personal information for a business purpose include: (i) other brands and affiliates in our family of companies; (ii) our service providers and advisors; (iii) marketing and strategic partners; (iv) promotional partners; (v) ad networks and advertising partners; (vi) analytics providers; (vii) social networks.
In the previous 12 months, we have disclosed the following categories of personal information to third parties for a business purpose:
Your Rights and Choices
As a California resident, you may be able to request to exercise the following rights:
You also have the right to be free of discrimination for exercising these rights.
Requests to Exercise Your Rights
As described in the “Collection and Use of Personal Information” section above, we collect limited information about consumers and do not have a reasonable method to verify Right to Know and Right to Deletion requests. To the extent we collect Internet/Network Information and Geolocation Data or make Inferences about your preference based on your use of our sites, we are unable to confirm whether we have your information in connection with such categories since we do not link or associate that information to a particular consumer. For more information on how we use online identifiers and information, please reference the Cookies and Tracking Technologies section of the Unison's Privacy Notice and the Online Advertising section below. In connection with the Identifiers we collect, because the information we maintain is generally associated with common names, home addresses where several individuals may reside, or information that may be easily acquired through public sources, we do not have a reasonable method for verifying the request to the degree required. As such, we will be unable to verify and honor such requests.
If you would like to further inquire about your Right to Know and your Right to Deletion, please email us at [email protected].
Sale of Personal Information
We do not “sell” personal information as most people would typically understand that term. As is common practice among companies that operate online, we do allow certain third party advertising networks, social media companies and other third party businesses to collect information about consumers (including Internet / Network Information, Location, and Inferences) directly through our services for purposes of analyzing and optimizing our services and ads, providing content and ads that are more relevant, measuring statistics and the success of ad campaigns, and detecting and reporting fraud.
To the extent this practice is interpreted to constitute a “sale” under the CCPA, please visit Ghostery browser extension to find out the most current tracking technologies running on our Websites.
Most browsers allow you to adjust your browser settings to: (i) notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. We do not currently recognize Do Not Track signals set by your browser.
To learn about interest-based advertising and how you may be able to opt-out of some interest-based advertising, you may wish to visit the following sites:
Updates to this California Privacy Notice
We will update this California Privacy Notice from time to time. When we make changes, we will change the "Last Updated" date at the beginning of this California Privacy Notice. All changes shall be effective from the date of publication unless otherwise provided in the notification.